Effective August 29, 2016
Trustech is a unique bioinformatics and cheminformatics resource owned by The Governors of the University of Alberta (the “University”) that combines detailed drug data with comprehensive drug target information (the “Trustech Data”). Dr. David Wishart and the Metabolomics Innovation Centre are the originators of Trustech. OMx is the exclusive licensor of the Trustech Data, as defined herein, and has the right and authority to make use of, redistribute, and license the Trustech Data, in whole or in part.
This website, trustechpahrmacy.com (the “Site”), is owned and operated by OMx Personal Health Analytics Inc. (“OMx”, “we” or “us”). Delivery of a unique database that combines detailed information about pharmaceutical drugs with drug target information to users (“Users”, “you”) requires us to collect and retain certain identifying information. We take privacy seriously and will take reasonable steps to protect this information. We will not disclose any personal information without your consent.
By submitting and accessing information through the Site, including signing up for an Account and accessing the Services you are agreeing to the terms of this Policy.
By accessing or using the Services, you represent that you have the legal authority to accept the Terms of Service and the Policy on behalf of yourself and any party you represent. If you do not agree to the Terms of Service and the Policy, you are not authorized to use the Services or access the Site.
If you have any questions about the Terms of Service, Service Level Agreement or the Policy, please send an email with your questions to email@example.com before accessing or entering any information on the Site.
Identifying Information About Users We Collect and Store
When you choose to create an Account and use the Services, we will collect and retain all identifying information submitted to us.
Identifying information includes but is not necessarily limited to:
- Your name;
- Your email address;
- Your Company Information; and
- Your Credit Card information.
We will not use this identifying information to contact you for any reason unrelated to your use of the Services. Except with your consent or where required by law, we will not provide your identifying information to any third-party.
Payment information is required for some the Services. This information is used solely for billing purposes, through our payment processor, Stripe. You can learn more about Stripe’s security practices here (https://stripe.com/docs/security).
We will not use your identifying information for commercial reasons unrelated to the Services.
Additional Data We Collect
To learn about your user experience and to make periodic improvements to the Services, we collect and retain information routinely collected by web browsers and mobile devices. We will automatically record information about your activity on the Site. This may include your Internet Protocol address, browser type, the web pages visited before and after you came to the Site, locale preferences, identification numbers associated with your computer or mobile devices, your mobile carrier, date and time stamps associated with transactions, system configuration information, metadata, and other interactions with the Site and our Services.
We use “cookies” to collect information and improve the Services. A cookie is a small data file that we transfer to your computer or mobile device. We may use “persistent cookies” to save your user ID and login password for future logins to the Site. We may use “session ID cookies” to enable certain features of the Services, to better understand how you interact with the Services and to monitor aggregate usage and web traffic routing on the Site. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the sites you visit. If you do not accept cookies, however, you may not be able to use all aspects of the Site.
We may also collect information relating to your Account’s unique API keys and requests made to the API when accessing the Services.
OMx may use the data collected from “cookies”, API key requests and web browsers for its own purposes, both related to and unrelated to improving the Services. In the event we disclose this data to any third-party for any purposes, it will be used anonymously and stripped of any and all personal or identifying information.
Deleting Your Information
If you want us to permanently delete your information from our servers at any time, please send an email to firstname.lastname@example.org. We will ensure your information is deleted in a reasonable time after receiving that request. Deleting such information may require us to terminate your account in its entirety.
So long as your account remains active, we will preserve your information in accordance with the Policy.
If you have not accessed your account for a total of three years, we may delete your account, without notice, along with any information retained by us.
When deleting your information, whether by request or due to inactivity, we will use standard electronic means to remove your personal information from our files, including known backups containing personal information.
We will also retain any and all information that we are required to retain under any applicable laws for the full duration of time required under those laws.
Keeping Your Information Secure
We will store your information only in electronic format on industry-standard servers that we have selected. Our servers are located in Canada, and thus are subject to applicable Canadian privacy laws. Except where required to do so by law, we will not store your personal information in any physical or paper-based format.
The servers we select to store information engage security software and generally accepted standards to protect personal information. The software used by these servers is intended to prevent unauthorized access or improper use.
However, no security system is perfect and there is always a risk of unauthorized parties accessing your personal information. Therefore, we cannot guarantee the complete protection and security of your personal information.
Further information on the servers we use will be made available upon request to the extent necessary to ensure Users are fulfilling their statutory, legal and professional privacy obligations. The University and OMx make no guarantees or representations as to the technical or legal compliance of its servers.
In the event User information is disclosed as the result of any breach of security of the Services or its servers, regardless of who is at fault, OMx will take steps to advise all known affected Users within a reasonable time of learning of the breach.
Using Third-Party Applications
We cannot control or dictate how any third-party application you use in conjunction with the Services, now or at any point in the future, will treat your information. We advise you to contact those parties directly to review their privacy policies.
In order to provide an enhanced experience to Users, certain features of the Services may now or in the future connect with various third-party applications. By using these third-party application to interact with the Services, we will not be given access to your login credentials, user name, password, or any information you may provide directly to these applications.
Disclosure of Personal Information in Testimonials and User-Generated Content
At times we may ask you to submit testimonials and/or other content to describe your experience using the Services. If you choose to submit any content, including testimonials, you hereby explicitly consent for us to publicly disclose on our Site certain basic personal information, such as your name, and city of residence. Users must ensure no sensitive information of any kind is included within any testimonials and/or content.
We encourage you to send us questions and inquiries on the Policy and the steps we take to keep your information secure. Please send us an email: email@example.com
We will respond to all inquiries on the Policy within 30 days.